Our Disclosure Statement

Financial Solutionz, Ltd FSP737131

Keith Kerr FSP42123 

Izak van der Merwe FSP1000548

License Status and Conditions

Financial Solutionz Ltd FSP 737131, trading as Financial Solutionz Ltd holds a full licence issued by the Financial Markets Authority to provide financial advice. 

Keith Kerr FSP42123, director of Financial Solutionz Ltd and works as financial / wealth adviser, full license.

Izak van der Merwe FSP1000548, works under Financial Solutionz Ltd full license.

Nature and scope of the financial advice given

Nature and Scope of the Financial Advice Given

Financial Solutionz provides advice to our clients about their Mortgages, Life Insurance, Health Insurance, KiwiSaver, and Personal Will. 

Our financial advisers provide financial advice in; relation to Home Mortgages, Life Insurance, Health Insurance, KiwiSaver, and Personal Will. 

We only provide financial advice about products from certain providers:

MORTGAGES: We work with ANZ, BNZ, Westpac, ASB, Sovereign Home Loans, SBS, Avanti Finance, Basecorp, Pepper Money, and other lenders and Finance Companies that may fit your needs that will be disclosed.

INSURANCE: We work with five providers: AIA, Partners Life, Chubb Life, Asteron Life, and Fidelity Life.

HEALTH INSURANCE: We work with three providers: NIB, AIA Health, and Partners Life Health.

KIWISAVER: We provide advice from five providers: Booster, Milford, Pathfinder, ANZ, and Generate.

PERSONAL WILL: We provide advice from one provider: Simple Wills.

Fees, expenses and other amounts payable for our financial advice

Financial Solutionz may charge a fee for the financial advice provided to a client where a client cancels a life or health insurance policy within two years of inception. Financial Solutionz may charge a fee for the financial & Mortgage advice provided to a client where a client cancels a mortgage within 27 Months of inception. Whether a fee will be charged and the manner in which it will be charged will be advised when the advice is provided to the client. This fee will be payable by the client by the 20th of the month after the policy is cancelled.

Affordability

In terms of affordability, we offer a range of products and services to suit all budgets. Our experienced financial advisers can help you assess your financial situation and find the right products for you.

- The cost of a Home Loan will depend on a number of factors, including the size of the loan, the interest rate, and the length of the loan term.
- The cost of Insurance will depend on the type of insurance you choose, the amount of cover you need, and your age.
-The cost of Health Insurance will depend on a number of factors, including your age, health status, and the level of cover you need. 
- The cost of KiwiSaver will depend on the amount you contribute each month and the investment returns.
- The cost of a Personal Will will vary depending on the complexity of your wishes and the legal fees involved.

We encourage you to contact us, your financial advisers to discuss your individual needs and budget so that we can help you find the right products and services for you.

Conflicts of interest and incentives

For mortgages, Financial Solutionz and the financial adviser receive commissions from the banks with whom we arrange mortgages. If you decide to take out the mortgage, the bank will pay a commission to your financial adviser. The amount of the commission is based on the amount of the mortgage.
To ensure that our financial advisers prioritise the client's interests above their own, we follow an advice process that ensures our recommendations are made on the basis of the client's goals and circumstances.

For life insurance and health insurance, Financial Solutionz and the financial adviser receive commissions from the insurance companies on whose policies we give advice. If you decide to take out insurance, the insurer will pay a commission to Financial Solutionz and your financial adviser. The amount of the commission is based on the amount of the premium.

For Kiwisaver, Financial Solutionz will receive a small amount from the KiwiSaver providers on whose policies we give advice. The fee structure is relatively standard within the industry and most providers offer this.

For Personal Will, Financial Solutionz will receive a standard fee from the customer on whose we give advice and able to complete their Will application.

All our financial advisers undergo annual training about how to manage conflicts of interest. We undertake a compliance audit, and a review of our compliance programme annually by a reputable compliance adviser.

Authority for FMA or Compliance Partners to Access our Records on File

We note that the FMA and/or our compliance partners have access to the files that are provided to us.

Complaints handling and dispute resolutions

If you are not satisfied with our financial advice service in any way, you can make a complaint by emailing Keith Kerr at keith@finsol.nz , or by calling us on  09 215 4586. You can also write to us at:

PO Box 302-688, Rosedale 0751, Auckland

When we receive a complaint, we will consider it following our internal complaints process:

• We will consider your complaint and let you know how we intend to resolve it. We may need to contact you to get further information about your complaint.

• We aim to resolve complaints within 10 working days of receiving them. If we can’t we will contact you within that time to let you know we need more time to consider your complaint, and will aim to provide you with a realistic timeframe.

• We will contact you by phone or email to let you know whether we can resolve your complaint, and how we propose to do so.

If we can’t resolve your complaint, or you aren’t satisfied with the way we propose to do so, you can contact our external dispute resolutions scheme, FDRS (Financial Disputes Resolution Service).

The FDRS (Financial Disputes Resolution Service) provides a free, independent dispute resolutions service that may help investigate or resolve your complaint, if we haven’t been able to resolve your complaint to your satisfaction.

You can view their website: https://fdrs.org.nz/, contact them via email: enquiries@fdrs.org.nz, phone: 0508 337337, or write to them at: PO Box 2272, Wellington 6140

You can check that I am licensed on the FSPR register  http://www.fspr.govt.nz

Disciplinary History

I can confirm that I have not had any Disciplinary action taken against myself or my Business

Our duties

Interests by taking all reasonable steps to make sure our advice isn’t materially influenced by our own interests.

• Exercise care, diligence, and skill in providing you with advice • meet standards of competence, knowledge and skill set by the Code of Professional Conduct for Financial Advice Services (these are designed to make sure that we have the expertise needed to provide you with advice)

• Meet standards of ethical behaviour, conduct and client care set by the Code of Professional Conduct for Financial Advice Services (these are designed to make sure we treat you as we should, and give you suitable advice). This is only a summary of the duties that we have.

More information is available by contacting us, or by visiting the Financial Markets Authority website at https://www.fma.govt.nz.

Contact Details:

Financial Solutionz Ltd

Director, Financial Adviser:

Keith Kerr

Email: keith@finsol.nz

Mobile: 021 767 724

Mortgage Adviser:

Izak van der Merwe

Email: izak@finsol.nz

Mobile: 021 0250 1181